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Warranty Information

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re new antique inspired porcelain enamel & cast iron plumbing fixtures Limited Lifetime Warranty:
 
If a defect is found in normal residential use, re will, at its election, replace or repair the defective product, or make other appropriate adjustment. Damage caused by misuse or abuse is not covered by this warranty. Improper care and cleaning will void the warranty. Proof of purchase (original sales receipt) must be provided with all warranty claims. Re is not responsible for removal, installation, shipping to and from, packaging, labor charges, or other incidental or consequential costs. In no event shall the liability of exceed the purchase price of the product.
 
Gloss reduction, scratching, staining and alkaline etching or wear of the finish over time due to use, cleaning practices, water or atmospheric conditions, are not manufacturing defects but are indicative of normal wear and tear.  This warranty applies to fixtures installed in the United States of America & Canada.
 
re Refinished vintage & antique porcelain enamel & cast iron plumbing fixtures One Year Warranty:
 
If a defect is found in normal residential use, re will, at its election, replace or repair the defective product, or make other appropriate adjustment. Damage caused by misuse or abuse is not covered by this warranty. Improper care and cleaning will void the warranty. Proof of purchase (original sales receipt) must be provided with all warranty claims. Re is not responsible for removal, installation, shipping to and from, packaging, labor charges, or other incidental or consequential costs. In no event shall the liability of exceed the purchase price of the product.
 
Gloss reduction, scratching, staining and alkaline etching or wear of the finish over time due to use, cleaning practices, water or atmospheric conditions, are not manufacturing defects but are indicative of normal wear and tear.  This warranty applies to fixtures installed in the United States of America & Canada.
 
re faucets and miscellaneous plumbing parts: basket strainers, pipes, drains One Year Warranty:
 
If a defect is found in normal residential use, re will, at its election, replace or repair the defective product, or make other appropriate adjustment. Damage caused by misuse or abuse is not covered by this warranty. Improper care and cleaning will void the warranty. Proof of purchase (original sales receipt) must be provided with all warranty claims. Re is not responsible for removal, installation, shipping to and from, packaging, labor charges, or other incidental or consequential costs. In no event shall the liability of exceed the purchase price of the product.
 
Gloss reduction, scratching, staining and alkaline etching or wear of the finish over time due to use, cleaning practices, water or atmospheric conditions, are not manufacturing defects but are indicative of normal wear and tear.  This warranty applies to fixtures installed in the United States of America & Canada.

Other branded products sold on our site:
 
For manufactures (brands) other than re each manufacture has their own policies and warranty practices.
  

 

If you'd like to file a warranty claim, please click here to download the warranty form.